Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
All content appearing on this Web site is the property of BiafineCream.com except as expressed herein to buy Biafine. Product prices shown in currencies other than U.S. dollars have been converted in real time based on published reputable exchange rates, depending on the exact timing of orders processed, actual amounts billed may vary by a few cents.
We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology. From time to time, we send product updates or promotions, and users may opt out at any time simply by emailing firstname.lastname@example.org with the word "unsubscribe" in the subject line.
- Shipping & Delivery
This site ships all orders free of charge and processes each order within 2 business days or less. Our guaranteed delivery policy means if you have not received your order within 30 days your full purchase price will be refunded. Customers receive an email after purchasing containing their order information and tracking numbers. Allow 2-3 weeks typically for delivery. Free tracking available in the following 20 countries: United States, Great Britain, Germany, Belgium, Canada, Denmark, Estonia, Finland, Hong Kong, Iceland, Ireland, Luxembourg, Malaysia, New Zealand, Netherlands, Portugal, Singapore, Sweden and Switzerland (and to islands and territories attached to these countries). For other destinations free tracking is still available up to the border (shows proof of shipment/dates, address). We do not ship to Puerto Rico and any orders there will not be honored.
All products are guaranteed to ship in tact with original packaging with valid expiration dates.
- Return Policy
Returns are only accepted if a product arrives damaged and is unopened by the purchaser. We reserve the right to send a replacement order in place of refunds at our discretion.